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Saeco GRANBaristo BLACK Espresso Machine

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Estimated Arrival: Between Dec 12 and Dec 19. * ETA for US orders only.

THIS ITEM QUALIFIES FOR FREE SHIPPING!

Covered by our Satisfaction Guaranty!

Overview

Enjoy a unique variety of 18 one touch specialties

With the first one-finger removable brewing group

After 28 years Saeco has re-invented the bean-to-cup experience, crafting the new GranBaristo. A sleek espresso machine with a set of revolutionary technologies that brews quicker, hotter, offers more variety and streamlines maintenance

Advanced technology designed for coffee perfection

  • Fine-tune the coffee's richness with 5 grinder settings
  • Extract maximum flavor with the 100% ceramic grinders
  • A hot coffee in no time thanks to the Thermospeed technology
  • Variable brewing pressure for classic coffee and espresso

A variety of coffees customized to your taste

  • Save your favorite coffee with 6 user profiles

High comfort is part of the experience

  • One-finger removable brewing group for an effortless clean
  • Proven hygiene with the patented steam cleaning carafe

    Features

    5-steps adjustable grinders
    When it comes to the fineness of the grind, this machine never fails to satisfy. Different coffee blends require different levels of granularity for the full flavor to unfold. So the grind granularity of this machine has five adjustable settings - from the finest grind for a full-bodied

     

    100% Ceramic grinders
    The robust 100% ceramic grinders guarantee a moment of pure coffee indulgence for years to come. The ceramic material creates the ideal grind, which allows the water to flow through steadily, extracting the purest essence of the beans. And unlike other ‘regular’ grinders’, the ceramic material prevents the coffee from overheating and tasting burnt.

     

    A hot coffee in no time
    Enjoy perfectly hot, coffee without the wait, thanks to the powerful boiler with Saeco Thermospeed technology. The Thermospeed technology will flash-heat the coffee circuit when the machine is turned on and prevents the loss of heat ensuring perfect, hot coffee from the very first cup.

     

    Customize and save your cup
    Each cup will be shaped exactly to your taste. The ultimate customisation feature lets you personalise and memorise all your drinks down to the finest detail. And as there’s 6 user profiles to fill, everyone using the machine can claim their cup of perfection.

     

    Effortless clean with 1 finger
    The Saeco GranBaristo is the only fully automatic espresso machine to offer a brewing group that can be removed using just one finger for an effortless cleaning.

     

    Unique variety of drinks
    The Saeco GranBaristo offers an unparalleled variety of drinks to suit any occasion thanks to the patented VariPresso brewing chamber. The secret is in the adjustable brewing pressure; set it on high for an intense, rich espresso, or lower the pressure for a long, classic coffee.





    Specifications

     

    Sustainability

    • Power consumption brewing: 1900 W

    FK-Coffee-2015

    • Coffee drinks: Coffee milk drinks, Espresso

    General specifications

    • Cups at the same time: 2
    • Compatible coffee serving: Whole coffee beans, ground coffee powder
    • Type of carafe: Basic carafe
    • Type of boiler: Thermospeed
    • Type of display: LCD
    • Special functions: Ceramic grinder, Integrated carafe, Pre-brewing, Ground coffee option, VariPresso brewing group
    • Customizing per drink: Adjustable coffee strength, Adjustable temperature, Adjustable cup volume, Adjustable amount milk foam
    • Ease of use and comfort: Removable water tank, Display, Adjustable spout
    • Ease of cleaning & maintenance: Automatic de-scaling cycle, Removable brewing group, Carafe cleaning
    • Coffee drinks: Espresso, Cappuccino, hot water, Cafè Créme, frothed milk, Espresso Macchiato, Latte Macchiato, coffee, Ristretto, Americano, Café au lait

    Finishing

    • Material boiler: Stainless steel (Inox)
    • Material of main body: Plastic
    • Material water tank: Plastic

    Country of origin

    • Made in: Italy

     

    Technical specifications

    • Pump pressure: 15 bar
    • Capacity milk carafe: 500 ml
    • Capacity bean container: 270 gr
    • Capacity waste container: 20 servings
    • Max. cup height: 75 - 165 mm
    • Water boilers: 1
    • Cord length: 0.8 m
    • Capacity water tank: 1.7 l
    • Frequency: 60 Hz
    • Voltage: 120 V

    Weight and dimensions

    • Weight of product: 13 kg
    • Dimensions of product (WxDxH): 205 x 460 x 360 mm

    Design

    • Color: Black

      Warranty

      Saeco Manufacturer Warranty
      1 Yr (Manufacturer defects only)

      SHIPPING PROCEDURE

      The Concentrated Cup is pleased to offer FREE* shipping on all qualifying** orders ($75 or more), within the 48 continental United States (not including: Alaska, Hawaii, US Virgin Islands, Puerto Rico, PO Boxes or military and / or air force bases). 

      If you would like to pay for a premium shipping service (overnight, 2nd day, etc.) please contact us and we will do our best to accommodate you.

      While we make every effort to ensure same-day shipment of orders placed prior to 3pm EST, we cannot guarantee this. In-stock items can usually be expected to ship within 24-48 hours, but may take up to five (5) business days. Due to special processing and bench-testing requirements, espresso machines and/ or grinders in particular, may experience longer shipment timelines (please see “Shipping Timeline,” below). 

      Once your item ships, tracking information will be sent to you (please see “Shipping Confirmation/ Tracking Information,” below). 

      Once your item(s) reach a distribution center near you, a representative from the shipping company will contact you to schedule a delivery appointment.

      *The method of free shipping will be at the sole discretion of The Concentrated Cup.
      **Please note that orders can only be shipped to valid addresses.

       

      SHIPPING POLICIES

      Please note, The Concentrated Cup does not currently offer international shipping.


      Shipping Confirmation/ Tracking Information

      We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided when you placed your order.  If you do not receive tracking information from us within six (6) business days of your order, please feel free to follow up with us at orders@concentratedcup.com.

       

      Changes to Orders Already Shipped

      Once an item has been shipped, we normally cannot cancel or change the shipment. In the event that the item can be redirected or returned to us while in transit, you may be liable for any service fees we are assessed by the carrier. Alternatively, we can send a return label to you, once the item has been received.

       

      Consequences of Refusal of Order Upon Delivery

      Refusing a shipment does not comply with the terms of our Exchange & Return policy. It constitutes a breach of contract and will result in all shipping charges and a 50% restocking fee, being charged to the Customer, for any refused item(s). 

       

      SHIPPING TIMELINE

      Prior to the order’s shipment from the warehouse, you can stay advised via Order Status; once your item(s) has/ have left the warehouse, you can monitor its progress via the Tracking Details email we will send, to confirm shipment. 

      Shipping timelines depend on a number of variables, including product availability, lead time, warehouse location and distance being shipped to client – while we make every effort to provide accurate shipping timelines, unfortunately, it is not an exact science, and so it is important to understand that timelines listed are only our best-educated estimate. 

      At The Concentrated Cup we fully understand the desire to receive your order(s) as soon as possible. With a focus on transparency, we have ensured that all of our products have associated “lead times” (e.g. “ships within 24-48 hours”). This information can be found on each product’s description page. The lead time specified on each product in our store indicates the current estimated time-frame for delivery. While the shipment calculator is a calibrated estimate, it is no guarantee of a specific delivery date.

      Because we ship from warehouses located throughout the United States, please note that transit times may vary for different products. As an example, for a customer living in California, it may take 1-2 business days to receive an item that is shipped (via ground) from a warehouse located in California. However, it may take up to six (6) business days for the same customer to receive an item shipped (via ground) from our warehouse in New York.

       

      Impact of Packaging/ Repackaging and Bench-Testing on Shipment Timelines

      Before shipment, most or all espresso machines and grinders are removed from packaging and tested. This is done to ensure that they have arrived from the manufacturer without damage, and to add to or modify packaging, prior to final shipment. The majority of machines are also bench-tested – either at that time, or just prior to final shipment to customer, upon order. Please note that as a result of the bench-testing, grinders may retain some residue. Signs of opened packaging, or grind residue does not mean that the product was returned or used previously by another customer – these are merely indications of industry-standard bench-testing and shipping procedures, implemented to ensure receipt of quality products.

      On occasion, this may add time to the process of preparing your order for shipment. If this is the case, The Concentrated Cup will be sure to keep you apprised of any delayed order status, and will forward tracking information, as soon as the shipment has left the warehouse and these details become available.

       

      When Will My Order Ship?

      If your order is in stock and we process the charges to your credit card, it will typically ship within five (5) business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided when checking out.  If you do not receive tracking information from us within six (6) business days of your order, please feel free to follow up with us at orders@concentratedcup.com.

       

      SHIPPING CARRIERS

      SHIPMENT DELIVERY: “DAMAGES IN TRANSIT” – CRITICAL TIMELINES & INFORMATION

      Please inspect your package, when you receive it. All claims for shipping damages, defects (upon receipt) and missing items/ shortages must be made within five (5) calendar days of receipt of merchandise.

      • Box Damage: If you notice any apparent damages to the outer carton (e.g. gashes in the box/ box severely crushed/ internal packaging leaking peanuts/ creased corners), please alert the driver/ carrier immediately, and be sure to indicate this damage as a notation when signing the shipping documents for delivery.
      • Concealed Damages: If you notice any concealed damages from shipping, please contact us within five (5) calendar days of receipt of merchandise.
      • Packaging: Please make sure that you keep ALL packaging (boxes, shipping labels, peanuts, etc.) as the respective carrier inspector will need to inspect the package. Failure to keep and return all packaging will render all applicable exchange, return and/ or refund privileges null and void and possibly warranty policies, as well.

      If your order arrives with visible damage, please do NOT use the merchandise. The carrier will deem the shipment to be “accepted and acceptable” or “used,” and consequently will not issue a claim number, nor pay for the damages which occurred in transit.

      If there is no damage visible on your new espresso machine, please check the operation of the machine with water only first, to inspect for internal damages, which would show water leakage. If there is water leakage, please contact us within five (5) calendar days, and please unplug the equipment.

      If there is no damage visible on your new grinder, please turn it on without beans first, to inspect for any strange noises. Similarly, if any damage is noted, please contact us within five (5) calendar days, and discontinue any further use.

      Please be advised that we cannot issue a replacement, exchange or refund unless a Damaged Merchandise Agreement claim number is issued. Please see “Damaged Merchandise Notification” page for further details on the process, and to begin a claim.

       

      SHIPMENT DELIVERY: CHECKLIST

      • IMPORTANT!
        Signature is required upon delivery
        for all major metro areas (including for orders under $100), and for all purchases exceeding $100 (regardless of location).
      • IMPORTANT!
        Please inspect the packaging of your item(s) upon arrival. If you notice any damage, you must make note of it with the carrier, when signing for delivery. In particular, if you find a damaged carton, or have any reason to believe that the item is damaged, please write “Product Damaged” on the delivery document that you are asked to sign. This will help to ensure easier insurance claim processing, if an item does indeed turn out to be damaged. In this event, please send photos to returns@concentratedcup.com
      • IMPORTANT!
        All shipping damages, defects (upon receipt) and missing/ items shortages must be reported within five (5) calendar days of delivery receipt.
      • IMPORTANT!
        Please note that your use or continued use of item(s) damaged in transit, or failure to keep all packaging for the carrier’s inspection will render all applicable exchange, return and/ or refund privileges null and void and possibly warranty policies, as well.

      As always at The Concentrated Cup, we remain eager to work together with you to ensure that your heart’s desire reaches you with all due haste. Please do not hesitate to contact us with any questions you may have, regarding any Shipping issues or concerns.

      Likewise, we would love to know if you have been delighted with our Service and/ or with the timely delivery of your new goodies – please take a moment to fill out our brief Customer Satisfaction Survey, and qualify for a generous discount coupon that may be used towards your future purchases at The Concentrated Cup!

      PRICE MATCH GUARANTEE

      At The Concentrated Cup, ensuring that we provide the absolute best online value and service to our clients is our top priority. In the event that you do find a lower price on an item of identical make and model, from a competitor who has the item in stock and is able to electronically fulfill your order, we will gladly match it.* This is our Price Match Guarantee.

      If you wish to take advantage of our guarantee (prior to purchase), please contact us at orders@concentratedcup.com with the specifics of the competitor’s advertised offer info, to submit your proposed price match to us. Once approved (please see our “Terms and Conditions,” below), we will provide you with the details of our adjusted price match verification. The item must be a verifiable, advertised online price.

      *Please note that the following Terms and Conditions apply to all requests for Price Match:

      • The Concentrated Cup matches prices of US-located online retailers, ONLY. Competitor must be a Manufacturer-Authorized Retailer of the merchandise.
      • Requests for price matching must be made at the time of purchase. We will be unable to honor any price match requests made after the transaction has been processed.
      • Price matched orders cannot be combined with any other offer or coupon. To determine verifiable lowest price, please consider the competitor’s complete package offering (inclusive of any additional charges or shipping fees), when comparing prices.
      • The item from our competitor’s site must be new (not refurbished or returned merchandise), and in stock (available for purchase with the competitor).
      • “Accessories” do not qualify for this guarantee, and cannot be price matched.
      • No items from an “Auction,” “Discounter” or “Closeout” website (e.g. Overstock, eBay, etc.) will be considered for price matching. These items are often being sold at a loss, and as we cannot sell an item for less than our cost, we cannot price match this kind of discounting.
      • Free shipping may no longer apply.
      • Special promotional offers (including free items) may no longer apply.
      • Please Note: We regret to advise that at this time no price match guarantee is offered on any Astoria products.
      • The Concentrated Cup reserves the right to decline a price match request at its sole discretion.

      Overview

      Enjoy a unique variety of 18 one touch specialties

      With the first one-finger removable brewing group

      After 28 years Saeco has re-invented the bean-to-cup experience, crafting the new GranBaristo. A sleek espresso machine with a set of revolutionary technologies that brews quicker, hotter, offers more variety and streamlines maintenance

      Advanced technology designed for coffee perfection

      • Fine-tune the coffee's richness with 5 grinder settings
      • Extract maximum flavor with the 100% ceramic grinders
      • A hot coffee in no time thanks to the Thermospeed technology
      • Variable brewing pressure for classic coffee and espresso

      A variety of coffees customized to your taste

      • Save your favorite coffee with 6 user profiles

      High comfort is part of the experience

      • One-finger removable brewing group for an effortless clean
      • Proven hygiene with the patented steam cleaning carafe

        Features

        5-steps adjustable grinders
        When it comes to the fineness of the grind, this machine never fails to satisfy. Different coffee blends require different levels of granularity for the full flavor to unfold. So the grind granularity of this machine has five adjustable settings - from the finest grind for a full-bodied

         

        100% Ceramic grinders
        The robust 100% ceramic grinders guarantee a moment of pure coffee indulgence for years to come. The ceramic material creates the ideal grind, which allows the water to flow through steadily, extracting the purest essence of the beans. And unlike other ‘regular’ grinders’, the ceramic material prevents the coffee from overheating and tasting burnt.

         

        A hot coffee in no time
        Enjoy perfectly hot, coffee without the wait, thanks to the powerful boiler with Saeco Thermospeed technology. The Thermospeed technology will flash-heat the coffee circuit when the machine is turned on and prevents the loss of heat ensuring perfect, hot coffee from the very first cup.

         

        Customize and save your cup
        Each cup will be shaped exactly to your taste. The ultimate customisation feature lets you personalise and memorise all your drinks down to the finest detail. And as there’s 6 user profiles to fill, everyone using the machine can claim their cup of perfection.

         

        Effortless clean with 1 finger
        The Saeco GranBaristo is the only fully automatic espresso machine to offer a brewing group that can be removed using just one finger for an effortless cleaning.

         

        Unique variety of drinks
        The Saeco GranBaristo offers an unparalleled variety of drinks to suit any occasion thanks to the patented VariPresso brewing chamber. The secret is in the adjustable brewing pressure; set it on high for an intense, rich espresso, or lower the pressure for a long, classic coffee.





        Specifications

         

        Sustainability

        • Power consumption brewing: 1900 W

        FK-Coffee-2015

        • Coffee drinks: Coffee milk drinks, Espresso

        General specifications

        • Cups at the same time: 2
        • Compatible coffee serving: Whole coffee beans, ground coffee powder
        • Type of carafe: Basic carafe
        • Type of boiler: Thermospeed
        • Type of display: LCD
        • Special functions: Ceramic grinder, Integrated carafe, Pre-brewing, Ground coffee option, VariPresso brewing group
        • Customizing per drink: Adjustable coffee strength, Adjustable temperature, Adjustable cup volume, Adjustable amount milk foam
        • Ease of use and comfort: Removable water tank, Display, Adjustable spout
        • Ease of cleaning & maintenance: Automatic de-scaling cycle, Removable brewing group, Carafe cleaning
        • Coffee drinks: Espresso, Cappuccino, hot water, Cafè Créme, frothed milk, Espresso Macchiato, Latte Macchiato, coffee, Ristretto, Americano, Café au lait

        Finishing

        • Material boiler: Stainless steel (Inox)
        • Material of main body: Plastic
        • Material water tank: Plastic

        Country of origin

        • Made in: Italy

         

        Technical specifications

        • Pump pressure: 15 bar
        • Capacity milk carafe: 500 ml
        • Capacity bean container: 270 gr
        • Capacity waste container: 20 servings
        • Max. cup height: 75 - 165 mm
        • Water boilers: 1
        • Cord length: 0.8 m
        • Capacity water tank: 1.7 l
        • Frequency: 60 Hz
        • Voltage: 120 V

        Weight and dimensions

        • Weight of product: 13 kg
        • Dimensions of product (WxDxH): 205 x 460 x 360 mm

        Design

        • Color: Black

          Warranty

          Saeco Manufacturer Warranty
          1 Yr (Manufacturer defects only)

          SHIPPING PROCEDURE

          The Concentrated Cup is pleased to offer FREE* shipping on all qualifying** orders ($75 or more), within the 48 continental United States (not including: Alaska, Hawaii, US Virgin Islands, Puerto Rico, PO Boxes or military and / or air force bases). 

          If you would like to pay for a premium shipping service (overnight, 2nd day, etc.) please contact us and we will do our best to accommodate you.

          While we make every effort to ensure same-day shipment of orders placed prior to 3pm EST, we cannot guarantee this. In-stock items can usually be expected to ship within 24-48 hours, but may take up to five (5) business days. Due to special processing and bench-testing requirements, espresso machines and/ or grinders in particular, may experience longer shipment timelines (please see “Shipping Timeline,” below). 

          Once your item ships, tracking information will be sent to you (please see “Shipping Confirmation/ Tracking Information,” below). 

          Once your item(s) reach a distribution center near you, a representative from the shipping company will contact you to schedule a delivery appointment.

          *The method of free shipping will be at the sole discretion of The Concentrated Cup.
          **Please note that orders can only be shipped to valid addresses.

           

          SHIPPING POLICIES

          Please note, The Concentrated Cup does not currently offer international shipping.


          Shipping Confirmation/ Tracking Information

          We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided when you placed your order.  If you do not receive tracking information from us within six (6) business days of your order, please feel free to follow up with us at orders@concentratedcup.com.

           

          Changes to Orders Already Shipped

          Once an item has been shipped, we normally cannot cancel or change the shipment. In the event that the item can be redirected or returned to us while in transit, you may be liable for any service fees we are assessed by the carrier. Alternatively, we can send a return label to you, once the item has been received.

           

          Consequences of Refusal of Order Upon Delivery

          Refusing a shipment does not comply with the terms of our Exchange & Return policy. It constitutes a breach of contract and will result in all shipping charges and a 50% restocking fee, being charged to the Customer, for any refused item(s). 

           

          SHIPPING TIMELINE

          Prior to the order’s shipment from the warehouse, you can stay advised via Order Status; once your item(s) has/ have left the warehouse, you can monitor its progress via the Tracking Details email we will send, to confirm shipment. 

          Shipping timelines depend on a number of variables, including product availability, lead time, warehouse location and distance being shipped to client – while we make every effort to provide accurate shipping timelines, unfortunately, it is not an exact science, and so it is important to understand that timelines listed are only our best-educated estimate. 

          At The Concentrated Cup we fully understand the desire to receive your order(s) as soon as possible. With a focus on transparency, we have ensured that all of our products have associated “lead times” (e.g. “ships within 24-48 hours”). This information can be found on each product’s description page. The lead time specified on each product in our store indicates the current estimated time-frame for delivery. While the shipment calculator is a calibrated estimate, it is no guarantee of a specific delivery date.

          Because we ship from warehouses located throughout the United States, please note that transit times may vary for different products. As an example, for a customer living in California, it may take 1-2 business days to receive an item that is shipped (via ground) from a warehouse located in California. However, it may take up to six (6) business days for the same customer to receive an item shipped (via ground) from our warehouse in New York.

           

          Impact of Packaging/ Repackaging and Bench-Testing on Shipment Timelines

          Before shipment, most or all espresso machines and grinders are removed from packaging and tested. This is done to ensure that they have arrived from the manufacturer without damage, and to add to or modify packaging, prior to final shipment. The majority of machines are also bench-tested – either at that time, or just prior to final shipment to customer, upon order. Please note that as a result of the bench-testing, grinders may retain some residue. Signs of opened packaging, or grind residue does not mean that the product was returned or used previously by another customer – these are merely indications of industry-standard bench-testing and shipping procedures, implemented to ensure receipt of quality products.

          On occasion, this may add time to the process of preparing your order for shipment. If this is the case, The Concentrated Cup will be sure to keep you apprised of any delayed order status, and will forward tracking information, as soon as the shipment has left the warehouse and these details become available.

           

          When Will My Order Ship?

          If your order is in stock and we process the charges to your credit card, it will typically ship within five (5) business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided when checking out.  If you do not receive tracking information from us within six (6) business days of your order, please feel free to follow up with us at orders@concentratedcup.com.

           

          SHIPPING CARRIERS

          SHIPMENT DELIVERY: “DAMAGES IN TRANSIT” – CRITICAL TIMELINES & INFORMATION

          Please inspect your package, when you receive it. All claims for shipping damages, defects (upon receipt) and missing items/ shortages must be made within five (5) calendar days of receipt of merchandise.

          • Box Damage: If you notice any apparent damages to the outer carton (e.g. gashes in the box/ box severely crushed/ internal packaging leaking peanuts/ creased corners), please alert the driver/ carrier immediately, and be sure to indicate this damage as a notation when signing the shipping documents for delivery.
          • Concealed Damages: If you notice any concealed damages from shipping, please contact us within five (5) calendar days of receipt of merchandise.
          • Packaging: Please make sure that you keep ALL packaging (boxes, shipping labels, peanuts, etc.) as the respective carrier inspector will need to inspect the package. Failure to keep and return all packaging will render all applicable exchange, return and/ or refund privileges null and void and possibly warranty policies, as well.

          If your order arrives with visible damage, please do NOT use the merchandise. The carrier will deem the shipment to be “accepted and acceptable” or “used,” and consequently will not issue a claim number, nor pay for the damages which occurred in transit.

          If there is no damage visible on your new espresso machine, please check the operation of the machine with water only first, to inspect for internal damages, which would show water leakage. If there is water leakage, please contact us within five (5) calendar days, and please unplug the equipment.

          If there is no damage visible on your new grinder, please turn it on without beans first, to inspect for any strange noises. Similarly, if any damage is noted, please contact us within five (5) calendar days, and discontinue any further use.

          Please be advised that we cannot issue a replacement, exchange or refund unless a Damaged Merchandise Agreement claim number is issued. Please see “Damaged Merchandise Notification” page for further details on the process, and to begin a claim.

           

          SHIPMENT DELIVERY: CHECKLIST

          • IMPORTANT!
            Signature is required upon delivery
            for all major metro areas (including for orders under $100), and for all purchases exceeding $100 (regardless of location).
          • IMPORTANT!
            Please inspect the packaging of your item(s) upon arrival. If you notice any damage, you must make note of it with the carrier, when signing for delivery. In particular, if you find a damaged carton, or have any reason to believe that the item is damaged, please write “Product Damaged” on the delivery document that you are asked to sign. This will help to ensure easier insurance claim processing, if an item does indeed turn out to be damaged. In this event, please send photos to returns@concentratedcup.com
          • IMPORTANT!
            All shipping damages, defects (upon receipt) and missing/ items shortages must be reported within five (5) calendar days of delivery receipt.
          • IMPORTANT!
            Please note that your use or continued use of item(s) damaged in transit, or failure to keep all packaging for the carrier’s inspection will render all applicable exchange, return and/ or refund privileges null and void and possibly warranty policies, as well.

          As always at The Concentrated Cup, we remain eager to work together with you to ensure that your heart’s desire reaches you with all due haste. Please do not hesitate to contact us with any questions you may have, regarding any Shipping issues or concerns.

          Likewise, we would love to know if you have been delighted with our Service and/ or with the timely delivery of your new goodies – please take a moment to fill out our brief Customer Satisfaction Survey, and qualify for a generous discount coupon that may be used towards your future purchases at The Concentrated Cup!

          PRICE MATCH GUARANTEE

          At The Concentrated Cup, ensuring that we provide the absolute best online value and service to our clients is our top priority. In the event that you do find a lower price on an item of identical make and model, from a competitor who has the item in stock and is able to electronically fulfill your order, we will gladly match it.* This is our Price Match Guarantee.

          If you wish to take advantage of our guarantee (prior to purchase), please contact us at orders@concentratedcup.com with the specifics of the competitor’s advertised offer info, to submit your proposed price match to us. Once approved (please see our “Terms and Conditions,” below), we will provide you with the details of our adjusted price match verification. The item must be a verifiable, advertised online price.

          *Please note that the following Terms and Conditions apply to all requests for Price Match:

          • The Concentrated Cup matches prices of US-located online retailers, ONLY. Competitor must be a Manufacturer-Authorized Retailer of the merchandise.
          • Requests for price matching must be made at the time of purchase. We will be unable to honor any price match requests made after the transaction has been processed.
          • Price matched orders cannot be combined with any other offer or coupon. To determine verifiable lowest price, please consider the competitor’s complete package offering (inclusive of any additional charges or shipping fees), when comparing prices.
          • The item from our competitor’s site must be new (not refurbished or returned merchandise), and in stock (available for purchase with the competitor).
          • “Accessories” do not qualify for this guarantee, and cannot be price matched.
          • No items from an “Auction,” “Discounter” or “Closeout” website (e.g. Overstock, eBay, etc.) will be considered for price matching. These items are often being sold at a loss, and as we cannot sell an item for less than our cost, we cannot price match this kind of discounting.
          • Free shipping may no longer apply.
          • Special promotional offers (including free items) may no longer apply.
          • Please Note: We regret to advise that at this time no price match guarantee is offered on any Astoria products.
          • The Concentrated Cup reserves the right to decline a price match request at its sole discretion.

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