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Ascaso DREAM UP-V3 Espresso Machine

  • $69900
  • You Save $210!
Reg. $909.00
Better hurry, we only have 2 left!



Estimated Arrival: Between Aug 22 and Aug 29. * ETA for US orders only.

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Covered by our Satisfaction Guaranty!

Ascaso DREAM UP V3 Espresso Machine

Version 3 Changes

As of April 2015 production:

  • Ascaso is combining the ground/ pod system into one; this means: no more conversion kits!
  • New grouphead design (now made of 100% solid brass)
  • The thermoblock group now consists of aluminum and stainless steel (as opposed to just aluminum)
  • Steam nozzle has been improved again (from 2013) and is now more durable
  • There are no internal changes from V2

 

Overview

Are you a beautiful dreamer? And do you dream about a beautiful, updated kitchen? DREAM “UP” reflects that updated look and feel that you’ve been dreaming about! Version 3 showcases the new and improved design of the thermoblock produced for this latest version. The thermoblock is designed with aluminum for fast warm up times and thickness for good temperature stability. The inside pipe where water comes in to be heated is made of stainless steel. This is advantageous because the thermoblock is now less prone to limescale build up from magnesium and calcium - limescale is a major factor in causing problems with espresso machines. Another advantage: the use of aluminum avoids 'pitting' in cases where purified water is used.

Version 3 machines also have a microprocessor that “pulsates” the pump, so that the water in the reservoir continuously fills the thermoblock for continuous steam, until the reservoir runs near empty.

Another enhancement is the steam valve design. Previous models had metal-to-metal closure for shutting off the steam/ hot water valve. Version 3 models have been upgraded with compression steam valves, and there is a rubber gasket that makes the closure. This newer design lowers the chance of limescale buildup that had been seen on previous models.

In addition, the DREAM UP includes a 3-way solenoid valve, adjustable overpressure valve, and aluminum tamper. The Ascaso DREAM UP V3 does NOT have a pipe into the drip tray on the left side. There is a black plug sealing the hole, and the 3-way solenoid valve returns to the reservoir. The manufacturer changed this based on feedback from customers who had difficulty removing the drip tray for cleaning because the pipe was in the way.

We also like the aluminum body! Unlike other machines made of steel and painted enamel, the Ascaso DREAM UP has no chance of rusting. Remember, we are using water and steam to make our favorite drinks, so steel machines will rust at some point. The aluminum base does have a polish. Therefore, be careful of distilled or purified water which can ruin its finish. Also, keep in mind, the aluminum is hand-buffed and polished. Hence, each base will have its own distinct character.

Note the bold new machine outline: a wink to the past and a nod to the future. The DREAM UP Versatile espresso and cappuccino machine is the flagship of the Ascaso line. Its classic retro look is combined with the best that modern technology has to offer in a traditional style machine.

This series is dubbed the "Versatile" machine because the DREAM UP machines can use either ground coffee or single-proportioned easy-serving espresso (E.S.E.) pods, with a simple change of the filter basket in the filter handle. This offers a lot of versatility in the way you brew your coffee or espresso. Not only does this machine look great in any kitchen, but it also allows you to make café-quality espresso drinks, lattes, cappuccino, and cafe mochas.

Espresso enthusiasts asked for it, and Ascaso delivered! A final improvement is the inclusion of the ground coffee kit. While the machine is designed to be versatile, the Ascaso DREAM UP V3 includes an adapter and screen which can be added to the grouphead so that only ground coffee can be used, if desired. The end result is an even better, more satisfying cup for espresso enthusiasts.

 

Features

  • Simple-to-use Controls: Flip on the center power switch to begin heating up the boiler. Two more professional grade rocker switches now let you control the steam function (far left) and the coffee brew control (far right). A series of indicator lights inform you when the machine is powered up, and when it is at the proper temperature for either brewing espresso or frothing milk.
  • Temperature Gauge: The front mounted temperature gauge monitors the temperature of the boiler in both coffee mode and steam mode. read in Celsius.
  • Frothing Tip for perfect foam: Like magic, the wand will make perfect foam. In an instant, the steam wand converts the milk in your 12 or 20 oz. frothing pitcher to lovely foam for lattes and cappuccinos. Mounted on a swivel joint, the stainless steel steam wand conveniently swings aside and clean up is a snap. When frothing milk with this machine, please make sure to have the little hole in the frothing adapter positioned at the top level of the milk. Doing it this way will help aerate the milk froth.
  • Quality Brewing Group: The grouphead is made of chrome plated brass. Designed after Ascaso's commercial espresso machines, the DREAM UP group head evenly distributes heat and reduces hotspots for more temperature consistent espresso. It has also been designed to evenly distribute water across the coffee grounds for a better extraction.
  • Three-way Solenoid Valve: As soon as the coffee switch is turned off, the three-way solenoid valve relieves the pressure built up in the grouphead. The pressurized water is reverted to the water reservoir, and this feature allows back-to-back espresso extractions without having to wait for the portafilter handle to lose pressure by itself.
  • Heavy Duty Coffee Holders and Filter Baskets: Keeping with the tradition of using only commercial grade components, the DREAM UP uses heavy-duty chrome plated brass coffee holders, which feature a rugged plastic handle. The same coffee holder is used for ground coffee and espresso pods. Single shot and double shot 57 mm diameter stainless steel filter baskets are included for ground coffee, and there is a pod basket for single dose ESE pods. The double shot size baskets allow you to use more ground coffee per serving for stronger espresso or cups of coffee.
  • 48 oz. Water Tank: The removable water reservoir, equipped with a water level indicator, can be filled while operating or taken out and filled at the faucet. The water reservoir is located in the lower section of the machine right behind the grouphead, and the water reservoir can be removed from the right hand side - just behind the steam wand.
  • 16 BAR Water Pump: The secret to a great espresso is a water pump that has the power to force water through the coffee grounds to extract the full flavor from the coffee. No worries here, you have more than enough pressure to extract the best of what your coffee has to offer.
  • Drip and Cup Tray, Plus Cup Heater: The DREAM UP has a polished stainless steel drip pan and chrome plated steel cup try, both easy to remove and clean. A unique scratch resistant cup-warming surface on the top of the machine lets you keep your espresso cups warm so your freshly brewed espresso does not cool too quickly once it hits the cup.
  • Stainless-Lined Aluminum Thermoblock: After years of testing, the aluminum thermoblock with internal stainless steel lining of the water passage ways work remarkably well.
  • Construction with Longevity in Mind: The DREAM UP body is constructed of corrosion resistant aluminum for extra long life. The aluminum is then finished in a chip resistant enamel paint. Unlike most espresso machines in this class that are made of steel, the DREAM UP will not rust thanks to the aluminum body. All of components that make up the construction are designed for long life and low maintenance.
  • Instructional Manual included: The manual will state that some accessories (i.e. pod handle) are included with the machine. This is a universal worldwide manual that encompasses all different configurations of this machine. Please note that the only accessories included are the ones listed on this web page.
  • Accessories: Portafilter with dual spout, pressurized single and double cup filter baskets, single ESE pod basket, plastic tamper, scoop, instructional manual, cappuccino frothing attachment on machine, single hole steam tip, Ascaso coffee wash cleaner, and ground coffee kit (which includes non-pressurized double cup filter basket, adapter, screw and dispersion screen).
  • Warranty: Two years parts and labor limited to manufacturer's defect. Three years warranty on grouphead part only limited to manufacturer's defect. Wear and tear items not included.
Style Numbers:  DUthVpaV3, DUthVanV3, DUthVcwV3, DUthVlrV3, DUthVfpV3, 
DUthVdbV3, DUthVsyV3, DUthVscV3, DUthVivV3, DUthVkbV3, DUthVchV3, 
DUthVsgV3, DUthVmoV3

    Specifications

    • Measurements: 9.6" W x 13.6" H x 11" D
    • Tamper size: 57mm
    • Water tank: 1.3 liters
    • Bodywork: Polished Aluminum (colored versions have enamel paint)
    • Machine weight with portafilter on: 16.0 lbs.
    • Dimensional Shipping Weight: 42 lbs.
    • Voltage: 120V
    • Power: 1000W
    • Pump Pressure: 16 bar
    • Coffee thermostat: Boiler 100º / Thermoblock 95º
    • Steam thermostat 140º+ Safety Thermofuse
    • Steam pipe protector / Cappuccino/ Hot water pipe
    • Brass portafilter holder: 57mm
    • Three prong plug
    • Manufactured in Barcelona, Spain. Please note that inside Ascaso's 21st century warehouse, every Ascaso machine is tested with water and with testing equipment to ensure the highest quality standards are achieved.

    Notes

    1. Polished Aluminum: A few customers have complained about stains on the aluminum sections of the body. These parts are very delicate to certain types of water - distilled, purified, or heavy in calcium/magnesium. It's very important not to expose this machine to humidity or leave water to dry on the aluminum. Please try with a towel as soon as possible. If spots appear, we recommend cleaning with alcohol or a high quality aluminum polish cleaner.
    2. The instructional manuals for Ascaso are printed for worldwide distribution and covers almost every model produced worldwide. With this in mind, there may be features, accessories, or colors available in Ascaso equipment in other countries, but not available in our models produced for the United States.

    Thermal stability test of new thermoblock group by Ascaso.

     

    Product Warranty

    Ascaso Warranty: 
    2 Year Parts & Labor (limited to Manufacturer’s Defects, only)

    3 Year Parts ONLY ("Grouphead" part, limited to Manufacturer's Defects, only)
    (Wear and tear items not included)

     

    SHIPPING PROCEDURE

    The Concentrated Cup is pleased to offer FREE* shipping on all qualifying** orders ($75 or more), within the 48 continental United States (not including: Alaska, Hawaii, US Virgin Islands, Puerto Rico, PO Boxes or military and / or air force bases). 

    If you would like to pay for a premium shipping service (overnight, 2nd day, etc.) please contact us and we will do our best to accommodate you.

    While we make every effort to ensure same-day shipment of orders placed prior to 3pm EST, we cannot guarantee this. In-stock items can usually be expected to ship within 24-48 hours, but may take up to five (5) business days. Due to special processing and bench-testing requirements, espresso machines and/ or grinders in particular, may experience longer shipment timelines (please see “Shipping Timeline,” below). 

    Once your item ships, tracking information will be sent to you (please see “Shipping Confirmation/ Tracking Information,” below). 

    Once your item(s) reach a distribution center near you, a representative from the shipping company will contact you to schedule a delivery appointment.

    *The method of free shipping will be at the sole discretion of The Concentrated Cup.
    **Please note that orders can only be shipped to valid addresses.

     

    SHIPPING POLICIES

    Please note, The Concentrated Cup does not currently offer international shipping.


    Shipping Confirmation/ Tracking Information

    We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided when you placed your order.  If you do not receive tracking information from us within six (6) business days of your order, please feel free to follow up with us at orders@concentratedcup.com.

     

    Changes to Orders Already Shipped

    Once an item has been shipped, we normally cannot cancel or change the shipment. In the event that the item can be redirected or returned to us while in transit, you may be liable for any service fees we are assessed by the carrier. Alternatively, we can send a return label to you, once the item has been received.

     

    Consequences of Refusal of Order Upon Delivery

    Refusing a shipment does not comply with the terms of our Exchange & Return policy. It constitutes a breach of contract and will result in all shipping charges and a 50% restocking fee, being charged to the Customer, for any refused item(s). 

     

    SHIPPING TIMELINE

    Prior to the order’s shipment from the warehouse, you can stay advised via Order Status; once your item(s) has/ have left the warehouse, you can monitor its progress via the Tracking Details email we will send, to confirm shipment. 

    Shipping timelines depend on a number of variables, including product availability, lead time, warehouse location and distance being shipped to client – while we make every effort to provide accurate shipping timelines, unfortunately, it is not an exact science, and so it is important to understand that timelines listed are only our best-educated estimate. 

    At The Concentrated Cup we fully understand the desire to receive your order(s) as soon as possible. With a focus on transparency, we have ensured that all of our products have associated “lead times” (e.g. “ships within 24-48 hours”). This information can be found on each product’s description page. The lead time specified on each product in our store indicates the current estimated time-frame for delivery. While the shipment calculator is a calibrated estimate, it is no guarantee of a specific delivery date.

    Because we ship from warehouses located throughout the United States, please note that transit times may vary for different products. As an example, for a customer living in California, it may take 1-2 business days to receive an item that is shipped (via ground) from a warehouse located in California. However, it may take up to six (6) business days for the same customer to receive an item shipped (via ground) from our warehouse in New York.

     

    Impact of Packaging/ Repackaging and Bench-Testing on Shipment Timelines

    Before shipment, most or all espresso machines and grinders are removed from packaging and tested. This is done to ensure that they have arrived from the manufacturer without damage, and to add to or modify packaging, prior to final shipment. The majority of machines are also bench-tested – either at that time, or just prior to final shipment to customer, upon order. Please note that as a result of the bench-testing, grinders may retain some residue. Signs of opened packaging, or grind residue does not mean that the product was returned or used previously by another customer – these are merely indications of industry-standard bench-testing and shipping procedures, implemented to ensure receipt of quality products.

    On occasion, this may add time to the process of preparing your order for shipment. If this is the case, The Concentrated Cup will be sure to keep you apprised of any delayed order status, and will forward tracking information, as soon as the shipment has left the warehouse and these details become available.

     

    When Will My Order Ship?

    If your order is in stock and we process the charges to your credit card, it will typically ship within five (5) business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided when checking out.  If you do not receive tracking information from us within six (6) business days of your order, please feel free to follow up with us at orders@concentratedcup.com.

     

    SHIPPING CARRIERS

    SHIPMENT DELIVERY: “DAMAGES IN TRANSIT” – CRITICAL TIMELINES & INFORMATION

    Please inspect your package, when you receive it. All claims for shipping damages, defects (upon receipt) and missing items/ shortages must be made within five (5) calendar days of receipt of merchandise.

    • Box Damage: If you notice any apparent damages to the outer carton (e.g. gashes in the box/ box severely crushed/ internal packaging leaking peanuts/ creased corners), please alert the driver/ carrier immediately, and be sure to indicate this damage as a notation when signing the shipping documents for delivery.
    • Concealed Damages: If you notice any concealed damages from shipping, please contact us within five (5) calendar days of receipt of merchandise.
    • Packaging: Please make sure that you keep ALL packaging (boxes, shipping labels, peanuts, etc.) as the respective carrier inspector will need to inspect the package. Failure to keep and return all packaging will render all applicable exchange, return and/ or refund privileges null and void and possibly warranty policies, as well.

    If your order arrives with visible damage, please do NOT use the merchandise. The carrier will deem the shipment to be “accepted and acceptable” or “used,” and consequently will not issue a claim number, nor pay for the damages which occurred in transit.

    If there is no damage visible on your new espresso machine, please check the operation of the machine with water only first, to inspect for internal damages, which would show water leakage. If there is water leakage, please contact us within five (5) calendar days, and please unplug the equipment.

    If there is no damage visible on your new grinder, please turn it on without beans first, to inspect for any strange noises. Similarly, if any damage is noted, please contact us within five (5) calendar days, and discontinue any further use.

    Please be advised that we cannot issue a replacement, exchange or refund unless a Damaged Merchandise Agreement claim number is issued. Please see “Damaged Merchandise Notification” page for further details on the process, and to begin a claim.

     

    SHIPMENT DELIVERY: CHECKLIST

    • IMPORTANT!
      Signature is required upon delivery
      for all major metro areas (including for orders under $100), and for all purchases exceeding $100 (regardless of location).
    • IMPORTANT!
      Please inspect the packaging of your item(s) upon arrival. If you notice any damage, you must make note of it with the carrier, when signing for delivery. In particular, if you find a damaged carton, or have any reason to believe that the item is damaged, please write “Product Damaged” on the delivery document that you are asked to sign. This will help to ensure easier insurance claim processing, if an item does indeed turn out to be damaged. In this event, please send photos to returns@concentratedcup.com
    • IMPORTANT!
      All shipping damages, defects (upon receipt) and missing/ items shortages must be reported within five (5) calendar days of delivery receipt.
    • IMPORTANT!
      Please note that your use or continued use of item(s) damaged in transit, or failure to keep all packaging for the carrier’s inspection will render all applicable exchange, return and/ or refund privileges null and void and possibly warranty policies, as well.

    As always at The Concentrated Cup, we remain eager to work together with you to ensure that your heart’s desire reaches you with all due haste. Please do not hesitate to contact us with any questions you may have, regarding any Shipping issues or concerns.

    Likewise, we would love to know if you have been delighted with our Service and/ or with the timely delivery of your new goodies – please take a moment to fill out our brief Customer Satisfaction Survey, and qualify for a generous discount coupon that may be used towards your future purchases at The Concentrated Cup!

    PRICE MATCH GUARANTEE

    At The Concentrated Cup, ensuring that we provide the absolute best online value and service to our clients is our top priority. In the event that you do find a lower price on an item of identical make and model, from a competitor who has the item in stock and is able to electronically fulfill your order, we will gladly match it.* This is our Price Match Guarantee.

    If you wish to take advantage of our guarantee (prior to purchase), please complete the Price Match Request form by clicking on the button at the bottom of this page with the specifics of the competitor’s advertised offer info, to submit your proposed price match to us. Once approved (please see our “Terms and Conditions,” below), we will provide you with the details of our adjusted price match verification. The item must be a verifiable, advertised online price.

    *Please note that the following Terms and Conditions apply to all requests for Price Match:

    • The Concentrated Cup matches prices of US-located online retailers, ONLY. Competitor must be a Manufacturer-Authorized Retailer of the merchandise.
    • Requests for price matching must be made at the time of purchase. We will be unable to honor any price match requests made after the transaction has been processed.
    • Price matched orders cannot be combined with any other offer or coupon. To determine verifiable lowest price, please consider the competitor’s complete package offering (inclusive of any additional charges or shipping fees), when comparing prices.
    • The item from our competitor’s site must be new (not refurbished or returned merchandise), and in stock (available for purchase with the competitor).
    • “Accessories” do not qualify for this guarantee, and cannot be price matched.
    • No items from an “Auction,” “Discounter” or “Closeout” website (e.g. Overstock, eBay, etc.) will be considered for price matching. These items are often being sold at a loss, and as we cannot sell an item for less than our cost, we cannot price match this kind of discounting.
    • Free shipping may no longer apply.
    • Special promotional offers (including free items) may no longer apply.
    • Please Note: We regret to advise that at this time no price match guarantee is offered on any Astoria products.
    • The Concentrated Cup reserves the right to decline a price match request at its sole discretion.

     

     

     

    Ascaso DREAM UP V3 Espresso Machine

    Version 3 Changes

    As of April 2015 production:

    • Ascaso is combining the ground/ pod system into one; this means: no more conversion kits!
    • New grouphead design (now made of 100% solid brass)
    • The thermoblock group now consists of aluminum and stainless steel (as opposed to just aluminum)
    • Steam nozzle has been improved again (from 2013) and is now more durable
    • There are no internal changes from V2

     

    Overview

    Are you a beautiful dreamer? And do you dream about a beautiful, updated kitchen? DREAM “UP” reflects that updated look and feel that you’ve been dreaming about! Version 3 showcases the new and improved design of the thermoblock produced for this latest version. The thermoblock is designed with aluminum for fast warm up times and thickness for good temperature stability. The inside pipe where water comes in to be heated is made of stainless steel. This is advantageous because the thermoblock is now less prone to limescale build up from magnesium and calcium - limescale is a major factor in causing problems with espresso machines. Another advantage: the use of aluminum avoids 'pitting' in cases where purified water is used.

    Version 3 machines also have a microprocessor that “pulsates” the pump, so that the water in the reservoir continuously fills the thermoblock for continuous steam, until the reservoir runs near empty.

    Another enhancement is the steam valve design. Previous models had metal-to-metal closure for shutting off the steam/ hot water valve. Version 3 models have been upgraded with compression steam valves, and there is a rubber gasket that makes the closure. This newer design lowers the chance of limescale buildup that had been seen on previous models.

    In addition, the DREAM UP includes a 3-way solenoid valve, adjustable overpressure valve, and aluminum tamper. The Ascaso DREAM UP V3 does NOT have a pipe into the drip tray on the left side. There is a black plug sealing the hole, and the 3-way solenoid valve returns to the reservoir. The manufacturer changed this based on feedback from customers who had difficulty removing the drip tray for cleaning because the pipe was in the way.

    We also like the aluminum body! Unlike other machines made of steel and painted enamel, the Ascaso DREAM UP has no chance of rusting. Remember, we are using water and steam to make our favorite drinks, so steel machines will rust at some point. The aluminum base does have a polish. Therefore, be careful of distilled or purified water which can ruin its finish. Also, keep in mind, the aluminum is hand-buffed and polished. Hence, each base will have its own distinct character.

    Note the bold new machine outline: a wink to the past and a nod to the future. The DREAM UP Versatile espresso and cappuccino machine is the flagship of the Ascaso line. Its classic retro look is combined with the best that modern technology has to offer in a traditional style machine.

    This series is dubbed the "Versatile" machine because the DREAM UP machines can use either ground coffee or single-proportioned easy-serving espresso (E.S.E.) pods, with a simple change of the filter basket in the filter handle. This offers a lot of versatility in the way you brew your coffee or espresso. Not only does this machine look great in any kitchen, but it also allows you to make café-quality espresso drinks, lattes, cappuccino, and cafe mochas.

    Espresso enthusiasts asked for it, and Ascaso delivered! A final improvement is the inclusion of the ground coffee kit. While the machine is designed to be versatile, the Ascaso DREAM UP V3 includes an adapter and screen which can be added to the grouphead so that only ground coffee can be used, if desired. The end result is an even better, more satisfying cup for espresso enthusiasts.

     

    Features

    • Simple-to-use Controls: Flip on the center power switch to begin heating up the boiler. Two more professional grade rocker switches now let you control the steam function (far left) and the coffee brew control (far right). A series of indicator lights inform you when the machine is powered up, and when it is at the proper temperature for either brewing espresso or frothing milk.
    • Temperature Gauge: The front mounted temperature gauge monitors the temperature of the boiler in both coffee mode and steam mode. read in Celsius.
    • Frothing Tip for perfect foam: Like magic, the wand will make perfect foam. In an instant, the steam wand converts the milk in your 12 or 20 oz. frothing pitcher to lovely foam for lattes and cappuccinos. Mounted on a swivel joint, the stainless steel steam wand conveniently swings aside and clean up is a snap. When frothing milk with this machine, please make sure to have the little hole in the frothing adapter positioned at the top level of the milk. Doing it this way will help aerate the milk froth.
    • Quality Brewing Group: The grouphead is made of chrome plated brass. Designed after Ascaso's commercial espresso machines, the DREAM UP group head evenly distributes heat and reduces hotspots for more temperature consistent espresso. It has also been designed to evenly distribute water across the coffee grounds for a better extraction.
    • Three-way Solenoid Valve: As soon as the coffee switch is turned off, the three-way solenoid valve relieves the pressure built up in the grouphead. The pressurized water is reverted to the water reservoir, and this feature allows back-to-back espresso extractions without having to wait for the portafilter handle to lose pressure by itself.
    • Heavy Duty Coffee Holders and Filter Baskets: Keeping with the tradition of using only commercial grade components, the DREAM UP uses heavy-duty chrome plated brass coffee holders, which feature a rugged plastic handle. The same coffee holder is used for ground coffee and espresso pods. Single shot and double shot 57 mm diameter stainless steel filter baskets are included for ground coffee, and there is a pod basket for single dose ESE pods. The double shot size baskets allow you to use more ground coffee per serving for stronger espresso or cups of coffee.
    • 48 oz. Water Tank: The removable water reservoir, equipped with a water level indicator, can be filled while operating or taken out and filled at the faucet. The water reservoir is located in the lower section of the machine right behind the grouphead, and the water reservoir can be removed from the right hand side - just behind the steam wand.
    • 16 BAR Water Pump: The secret to a great espresso is a water pump that has the power to force water through the coffee grounds to extract the full flavor from the coffee. No worries here, you have more than enough pressure to extract the best of what your coffee has to offer.
    • Drip and Cup Tray, Plus Cup Heater: The DREAM UP has a polished stainless steel drip pan and chrome plated steel cup try, both easy to remove and clean. A unique scratch resistant cup-warming surface on the top of the machine lets you keep your espresso cups warm so your freshly brewed espresso does not cool too quickly once it hits the cup.
    • Stainless-Lined Aluminum Thermoblock: After years of testing, the aluminum thermoblock with internal stainless steel lining of the water passage ways work remarkably well.
    • Construction with Longevity in Mind: The DREAM UP body is constructed of corrosion resistant aluminum for extra long life. The aluminum is then finished in a chip resistant enamel paint. Unlike most espresso machines in this class that are made of steel, the DREAM UP will not rust thanks to the aluminum body. All of components that make up the construction are designed for long life and low maintenance.
    • Instructional Manual included: The manual will state that some accessories (i.e. pod handle) are included with the machine. This is a universal worldwide manual that encompasses all different configurations of this machine. Please note that the only accessories included are the ones listed on this web page.
    • Accessories: Portafilter with dual spout, pressurized single and double cup filter baskets, single ESE pod basket, plastic tamper, scoop, instructional manual, cappuccino frothing attachment on machine, single hole steam tip, Ascaso coffee wash cleaner, and ground coffee kit (which includes non-pressurized double cup filter basket, adapter, screw and dispersion screen).
    • Warranty: Two years parts and labor limited to manufacturer's defect. Three years warranty on grouphead part only limited to manufacturer's defect. Wear and tear items not included.
    Style Numbers:  DUthVpaV3, DUthVanV3, DUthVcwV3, DUthVlrV3, DUthVfpV3, 
    DUthVdbV3, DUthVsyV3, DUthVscV3, DUthVivV3, DUthVkbV3, DUthVchV3, 
    DUthVsgV3, DUthVmoV3

      Specifications

      • Measurements: 9.6" W x 13.6" H x 11" D
      • Tamper size: 57mm
      • Water tank: 1.3 liters
      • Bodywork: Polished Aluminum (colored versions have enamel paint)
      • Machine weight with portafilter on: 16.0 lbs.
      • Dimensional Shipping Weight: 42 lbs.
      • Voltage: 120V
      • Power: 1000W
      • Pump Pressure: 16 bar
      • Coffee thermostat: Boiler 100º / Thermoblock 95º
      • Steam thermostat 140º+ Safety Thermofuse
      • Steam pipe protector / Cappuccino/ Hot water pipe
      • Brass portafilter holder: 57mm
      • Three prong plug
      • Manufactured in Barcelona, Spain. Please note that inside Ascaso's 21st century warehouse, every Ascaso machine is tested with water and with testing equipment to ensure the highest quality standards are achieved.

      Notes

      1. Polished Aluminum: A few customers have complained about stains on the aluminum sections of the body. These parts are very delicate to certain types of water - distilled, purified, or heavy in calcium/magnesium. It's very important not to expose this machine to humidity or leave water to dry on the aluminum. Please try with a towel as soon as possible. If spots appear, we recommend cleaning with alcohol or a high quality aluminum polish cleaner.
      2. The instructional manuals for Ascaso are printed for worldwide distribution and covers almost every model produced worldwide. With this in mind, there may be features, accessories, or colors available in Ascaso equipment in other countries, but not available in our models produced for the United States.

      Thermal stability test of new thermoblock group by Ascaso.

       

      Product Warranty

      Ascaso Warranty: 
      2 Year Parts & Labor (limited to Manufacturer’s Defects, only)

      3 Year Parts ONLY ("Grouphead" part, limited to Manufacturer's Defects, only)
      (Wear and tear items not included)

       

      SHIPPING PROCEDURE

      The Concentrated Cup is pleased to offer FREE* shipping on all qualifying** orders ($75 or more), within the 48 continental United States (not including: Alaska, Hawaii, US Virgin Islands, Puerto Rico, PO Boxes or military and / or air force bases). 

      If you would like to pay for a premium shipping service (overnight, 2nd day, etc.) please contact us and we will do our best to accommodate you.

      While we make every effort to ensure same-day shipment of orders placed prior to 3pm EST, we cannot guarantee this. In-stock items can usually be expected to ship within 24-48 hours, but may take up to five (5) business days. Due to special processing and bench-testing requirements, espresso machines and/ or grinders in particular, may experience longer shipment timelines (please see “Shipping Timeline,” below). 

      Once your item ships, tracking information will be sent to you (please see “Shipping Confirmation/ Tracking Information,” below). 

      Once your item(s) reach a distribution center near you, a representative from the shipping company will contact you to schedule a delivery appointment.

      *The method of free shipping will be at the sole discretion of The Concentrated Cup.
      **Please note that orders can only be shipped to valid addresses.

       

      SHIPPING POLICIES

      Please note, The Concentrated Cup does not currently offer international shipping.


      Shipping Confirmation/ Tracking Information

      We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided when you placed your order.  If you do not receive tracking information from us within six (6) business days of your order, please feel free to follow up with us at orders@concentratedcup.com.

       

      Changes to Orders Already Shipped

      Once an item has been shipped, we normally cannot cancel or change the shipment. In the event that the item can be redirected or returned to us while in transit, you may be liable for any service fees we are assessed by the carrier. Alternatively, we can send a return label to you, once the item has been received.

       

      Consequences of Refusal of Order Upon Delivery

      Refusing a shipment does not comply with the terms of our Exchange & Return policy. It constitutes a breach of contract and will result in all shipping charges and a 50% restocking fee, being charged to the Customer, for any refused item(s). 

       

      SHIPPING TIMELINE

      Prior to the order’s shipment from the warehouse, you can stay advised via Order Status; once your item(s) has/ have left the warehouse, you can monitor its progress via the Tracking Details email we will send, to confirm shipment. 

      Shipping timelines depend on a number of variables, including product availability, lead time, warehouse location and distance being shipped to client – while we make every effort to provide accurate shipping timelines, unfortunately, it is not an exact science, and so it is important to understand that timelines listed are only our best-educated estimate. 

      At The Concentrated Cup we fully understand the desire to receive your order(s) as soon as possible. With a focus on transparency, we have ensured that all of our products have associated “lead times” (e.g. “ships within 24-48 hours”). This information can be found on each product’s description page. The lead time specified on each product in our store indicates the current estimated time-frame for delivery. While the shipment calculator is a calibrated estimate, it is no guarantee of a specific delivery date.

      Because we ship from warehouses located throughout the United States, please note that transit times may vary for different products. As an example, for a customer living in California, it may take 1-2 business days to receive an item that is shipped (via ground) from a warehouse located in California. However, it may take up to six (6) business days for the same customer to receive an item shipped (via ground) from our warehouse in New York.

       

      Impact of Packaging/ Repackaging and Bench-Testing on Shipment Timelines

      Before shipment, most or all espresso machines and grinders are removed from packaging and tested. This is done to ensure that they have arrived from the manufacturer without damage, and to add to or modify packaging, prior to final shipment. The majority of machines are also bench-tested – either at that time, or just prior to final shipment to customer, upon order. Please note that as a result of the bench-testing, grinders may retain some residue. Signs of opened packaging, or grind residue does not mean that the product was returned or used previously by another customer – these are merely indications of industry-standard bench-testing and shipping procedures, implemented to ensure receipt of quality products.

      On occasion, this may add time to the process of preparing your order for shipment. If this is the case, The Concentrated Cup will be sure to keep you apprised of any delayed order status, and will forward tracking information, as soon as the shipment has left the warehouse and these details become available.

       

      When Will My Order Ship?

      If your order is in stock and we process the charges to your credit card, it will typically ship within five (5) business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse, to the email address you provided when checking out.  If you do not receive tracking information from us within six (6) business days of your order, please feel free to follow up with us at orders@concentratedcup.com.

       

      SHIPPING CARRIERS

      SHIPMENT DELIVERY: “DAMAGES IN TRANSIT” – CRITICAL TIMELINES & INFORMATION

      Please inspect your package, when you receive it. All claims for shipping damages, defects (upon receipt) and missing items/ shortages must be made within five (5) calendar days of receipt of merchandise.

      • Box Damage: If you notice any apparent damages to the outer carton (e.g. gashes in the box/ box severely crushed/ internal packaging leaking peanuts/ creased corners), please alert the driver/ carrier immediately, and be sure to indicate this damage as a notation when signing the shipping documents for delivery.
      • Concealed Damages: If you notice any concealed damages from shipping, please contact us within five (5) calendar days of receipt of merchandise.
      • Packaging: Please make sure that you keep ALL packaging (boxes, shipping labels, peanuts, etc.) as the respective carrier inspector will need to inspect the package. Failure to keep and return all packaging will render all applicable exchange, return and/ or refund privileges null and void and possibly warranty policies, as well.

      If your order arrives with visible damage, please do NOT use the merchandise. The carrier will deem the shipment to be “accepted and acceptable” or “used,” and consequently will not issue a claim number, nor pay for the damages which occurred in transit.

      If there is no damage visible on your new espresso machine, please check the operation of the machine with water only first, to inspect for internal damages, which would show water leakage. If there is water leakage, please contact us within five (5) calendar days, and please unplug the equipment.

      If there is no damage visible on your new grinder, please turn it on without beans first, to inspect for any strange noises. Similarly, if any damage is noted, please contact us within five (5) calendar days, and discontinue any further use.

      Please be advised that we cannot issue a replacement, exchange or refund unless a Damaged Merchandise Agreement claim number is issued. Please see “Damaged Merchandise Notification” page for further details on the process, and to begin a claim.

       

      SHIPMENT DELIVERY: CHECKLIST

      • IMPORTANT!
        Signature is required upon delivery
        for all major metro areas (including for orders under $100), and for all purchases exceeding $100 (regardless of location).
      • IMPORTANT!
        Please inspect the packaging of your item(s) upon arrival. If you notice any damage, you must make note of it with the carrier, when signing for delivery. In particular, if you find a damaged carton, or have any reason to believe that the item is damaged, please write “Product Damaged” on the delivery document that you are asked to sign. This will help to ensure easier insurance claim processing, if an item does indeed turn out to be damaged. In this event, please send photos to returns@concentratedcup.com
      • IMPORTANT!
        All shipping damages, defects (upon receipt) and missing/ items shortages must be reported within five (5) calendar days of delivery receipt.
      • IMPORTANT!
        Please note that your use or continued use of item(s) damaged in transit, or failure to keep all packaging for the carrier’s inspection will render all applicable exchange, return and/ or refund privileges null and void and possibly warranty policies, as well.

      As always at The Concentrated Cup, we remain eager to work together with you to ensure that your heart’s desire reaches you with all due haste. Please do not hesitate to contact us with any questions you may have, regarding any Shipping issues or concerns.

      Likewise, we would love to know if you have been delighted with our Service and/ or with the timely delivery of your new goodies – please take a moment to fill out our brief Customer Satisfaction Survey, and qualify for a generous discount coupon that may be used towards your future purchases at The Concentrated Cup!

      PRICE MATCH GUARANTEE

      At The Concentrated Cup, ensuring that we provide the absolute best online value and service to our clients is our top priority. In the event that you do find a lower price on an item of identical make and model, from a competitor who has the item in stock and is able to electronically fulfill your order, we will gladly match it.* This is our Price Match Guarantee.

      If you wish to take advantage of our guarantee (prior to purchase), please complete the Price Match Request form by clicking on the button at the bottom of this page with the specifics of the competitor’s advertised offer info, to submit your proposed price match to us. Once approved (please see our “Terms and Conditions,” below), we will provide you with the details of our adjusted price match verification. The item must be a verifiable, advertised online price.

      *Please note that the following Terms and Conditions apply to all requests for Price Match:

      • The Concentrated Cup matches prices of US-located online retailers, ONLY. Competitor must be a Manufacturer-Authorized Retailer of the merchandise.
      • Requests for price matching must be made at the time of purchase. We will be unable to honor any price match requests made after the transaction has been processed.
      • Price matched orders cannot be combined with any other offer or coupon. To determine verifiable lowest price, please consider the competitor’s complete package offering (inclusive of any additional charges or shipping fees), when comparing prices.
      • The item from our competitor’s site must be new (not refurbished or returned merchandise), and in stock (available for purchase with the competitor).
      • “Accessories” do not qualify for this guarantee, and cannot be price matched.
      • No items from an “Auction,” “Discounter” or “Closeout” website (e.g. Overstock, eBay, etc.) will be considered for price matching. These items are often being sold at a loss, and as we cannot sell an item for less than our cost, we cannot price match this kind of discounting.
      • Free shipping may no longer apply.
      • Special promotional offers (including free items) may no longer apply.
      • Please Note: We regret to advise that at this time no price match guarantee is offered on any Astoria products.
      • The Concentrated Cup reserves the right to decline a price match request at its sole discretion.

       

       

       


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